Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.

What Personal Information Do We Collect?

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

When Do We Collect Information?

We collect information when you register on our site, place an order, or enter information on our site.

How Do We Use Your Information?

We may use the information we collect in the following ways:

To personalize your experience and deliver content and product offerings you are most interested in.
To improve our website.
To respond to customer service requests.
To administer contests, promotions, surveys, or other site features.
To quickly process transactions.
To request ratings and reviews.
To follow up after correspondence (live chat, email, or phone).

How Do We Protect Your Information?

Our website is regularly scanned for security vulnerabilities. We use malware scanning and store personal information behind secured networks accessible only by authorized personnel. All sensitive/credit information is encrypted via SSL technology.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do We Use Cookies?

Yes. Cookies help us:

Remember and process items in your shopping cart.
Understand and save user preferences.
Compile aggregate data about site traffic and interactions.

You can choose to disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.

Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties unless we provide advance notice. This excludes trusted partners who help operate our website or serve users, provided they agree to keep information confidential.

We may release information to comply with the law, enforce site policies, or protect rights, property, or safety.

Third-Party Links

Occasionally, we may include third-party products or services on our website. These sites have independent privacy policies, and we are not responsible for their content or activities.

Google

We use Google AdSense Advertising. Google uses cookies, including the DART cookie, to serve ads based on user visits. Users may opt out via Google’s Ad Settings or the Network Advertising Initiative.

We have implemented:

Remarketing with Google AdSense

California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA requirements, including allowing anonymous site visits and providing a conspicuous privacy policy link containing the word “Privacy.”

Do Not Track Signals

We honor Do Not Track signals and do not plant cookies or use advertising when a DNT mechanism is in place.

Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under 13 years old.

Fair Information Practices

If a data breach occurs, we will notify users via email and in-site notification within 7 business days.

CAN-SPAM Act

We collect email addresses to:

Send information and respond to inquiries.
Process orders and send updates.
Send additional product or service information.
Market to our mailing list.

We agree to:

Not use false or misleading subjects or email addresses.
Identify messages as advertisements.
Include our physical business address.
Monitor third-party email services for compliance.
Honor opt-out requests quickly.
Provide an unsubscribe link in every email.

Contacting Us

If you have questions regarding this privacy policy, contact us:

Volatile Merchandise
P.O. Box 10
Wake Forest, NC 27588
USA
info@volatilemerch.com
919-238-9720

Last Edited on 2023-01-04